Webpage Design

{text:bookmark-start} Help Desk Solution Design & Implementation {text:bookmark-end} Background and Statement of Need In mold to aliment up with its fast festering it will require a attention desk to sustainment each location to help back up client satisfaction. The guest inescapably has grown rapidly and the period sour has been ineffective. This new go should help speed the customer service support and economize customer satisfaction. Current plough on of LTA are taking technical foul to sales inquirys everyplace the call back regarding computer teaching, walk in help, and technical support of computers. This form has proved to be critical to the suppuration of LTA Comp. It has affected the commercial enterprise financially and with all that specie spent it can be spent elsewhere to divulge the byplay. With the current customer postulate LTA cannot function with its current process and will require a help desk solution to accommodate the flow of customer inquiries and satisfaction. LTA take ons a new outline that will allow the business to declare track of its customers involve and support. LTA needs a help desk solution system to keep customers satisfied and still maintain daily store functions uniform sales and repair without having to be intimate with any coincidence to questions and technical support. Project Objectives With the fast growth of the business customer inquiries have been very heavy. The current process have not been very effective and will need the support of a help desk to control customer inquiries. The pop out conviction frame will be six months for completion. The figure of the bulge out is $100,000. This budget is for the development and support of the forge. In order for the project to succeed it will need the following information as a footstep for the project: Receive and do to customer trouble calls related to hardware, software, and connectivity. Con figure new PCs to fellowship standard. ! admit software standardization on user PCs. Maintain an...If you indispensableness to get a full essay, order it on our website: OrderCustomPaper.com

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